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Keep Your Customers Forever

Dec 9, 2020

The greatest positive impact you can have on your “audience” (clients, members, students, attendees, customers) is to “close-the-loop”: share back some results you gathered from the surveys they answered.  This proves that their voice was heard, shows them how they compare to others and is the biggest WIIFM...


Nov 25, 2020

Visit http://matthewchampagne.com/Kirkpatrick/ while you listen to this episode - a special infographic for all Kirkpatrick fans!

Goals don’t work for most people.  We’ve known this for 45 years, when “goal setting” as a lone motivational tool was abandoned by even its most ardent researchers.  Yet...